Shipping Policy
We ship to most countries worldwide using the fastest and most reliable shipping options available.
If you ordered the e-book, it was emailed to you immediately after your purchase from kenzy@ad-wizar.com.
Tracking Your Order
Please follow these instructions:
Copy your tracking number.
Paste your tracking number into the designated field and click “Search.”
You can now track the status of your order.
Order processing takes 1–2 business days. Please note that processing times may vary during holidays or limited-edition launches. Thank you for your patience.
Estimated Delivery Times by Country (Business Days)
United States
Israel
Germany
Sweden
Austria
Canada
France
Italy
Spain
Switzerland
Great
Britain
Norway
Colombia
Netherlands
Poland
Belgium
Brazil
8-15 days
14-18 days
12-15 days
15-21 days
11-15 days
12-18 days
1-3 days
12-15 days
12-18 days
10-12 days
8-12 days
15-21 days
12-18 days
11-15 days
18-24 days
12-15 days
12-18 days
Finland
Argentina
Czech
Republic
Romania
Mexico
Slovakia
Denmark
Ireland
Hungary
Australia
Greece
Portugal
Bulgaria
Croatia
Luxembourg
South Africa
Thailand
12-18 days
12-18 days
18-24 days
12-18 days
12-18 days
12-15 days
12-15 days
12-15 days
18-24 days
12-15 days
12-18 days
12-18 days
12-18 days
12-18 days
12-18 days
12-15 days
8-10 days
New Zealand
Cyprus
Latvia
Korea
Turkey
Estonia
Ukraine
Malaysia
Malta
Liechtenstein
Japan
Philippines
Slovenia
China
Taiwan
8-15 days
14-18 days
12-15 days
15-21 days
11-15 days
12-18 days
1-3 days
12-15 days
12-18 days
10-12 days
8-12 days
15-21 days
12-18 days
11-15 days
18-24 days
Estimated Delivery Times by Country (Business Days) for Cash on Delivery (COD) Orders:
Romania
Philippines
Spain
Italy
Poland
1-4 days
1-4 days
1-5 days
1-4 days
1-4 days
Thailand
Malaysia
Germany
Czech
Republic
Slovakia
1-4 days
1-4 days
1-4 days
1-4 days
1-4 days
Bulgaria
Portugal
Greece
1-4 days
1-4 days
1-4 days
Happy Smoothie cannot be held responsible for delivery delays or issues caused by events beyond our control, including customs procedures, natural events, transfers from EMS or DHL to your country’s local carrier, strikes, or delays affecting air and ground transportation. Nor can we be held responsible for additional charges, customs duties, or return shipping costs.
Shipping and handling fees are as follows:
Free for mainland France.
€4.95 for French overseas departments and territories.
€14.25 for European Union countries and Switzerland.
Our team will contact you with the shipping cost. If we do not receive a response from you within 7 days, we will automatically charge you the amount due before delivery.
DAMAGED ITEMS
If your Happy Smoothie order was damaged during shipping, we will gladly replace it free of charge. Please contact our customer support team using the form available on the website.
Please note that you will need to provide:
Photos of the damaged item.
Photos of the damaged packaging.
The damaged item must be returned for inspection to the return address provided by our customer support team.
Legal Information
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