At Happy Smoothie, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, www.happy-smoothie.com.

1. Data Controller

The controller responsible for the personal data collected on this website is:

• Business name: HS GROUP

• Address: 47 rue Vivien, 75002, Paris.

• SIREN number: 131 169 898

• Email: emma@happy-smoothie.com

2. Data Collected

We collect the following personal data:

• Data provided directly by users: Last name, first name, email address, postal address, phone number, and payment information for orders.

• Data collected automatically: IP address, browsing data, and cookies.

3. Purposes of Processing

Your personal data is collected for the following purposes:

1. Managing orders and deliveries.

2. Communicating with customers, including customer support and order tracking.

3. Sending newsletters and promotional offers with your prior consent.

4. Improving the user experience on our website.

5. Complying with legal obligations, including invoicing and accounting requirements.

4. Legal Bases for Processing

We process your personal data on the following legal bases:

1. Performance of a contract: Processing necessary to fulfill your orders.

2. Consent: Sending newsletters and marketing offers.

3. Legitimate interests: Improving our services and the user experience.

4. Legal obligation: Retaining invoices for accounting purposes.

5. Data Sharing

Your personal data is not shared with third parties except in the following circumstances:

• With technical service providers or third-party partners, such as our hosting provider, payment services, and delivery companies, only as necessary to provide our services.

• With competent authorities, where required by law.

We are committed to ensuring that these third parties respect the confidentiality and security of your personal data.

As part of our follow-up support, certain basic information—your first name, email address, phone number, and order history—may be shared with members of our internal team or carefully selected independent partner distributors to provide personalized support.

6. Transfers Outside the European Union

Your personal data is not transferred outside the European Union.

7. Data Retention

Your personal data is retained as follows:

• Customer data: Until you unsubscribe or request its deletion.

• Order-related data: In accordance with legal obligations, such as retaining invoices for 10 years.

• Cookies: For the periods specified in our Cookie Policy.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

1. Right of access: Obtain a copy of your data.

2. Right to rectification: Correct inaccurate data.

3. Right to erasure: Request the deletion of your data.

4. Right to restriction of processing: Restrict the processing of your data in certain circumstances.

5. Right to object: Object to certain processing activities, such as direct marketing.

6. Right to data portability: Receive your data in a structured format.

7. Right to withdraw consent: Withdraw your consent at any time for processing based on consent.

To exercise your rights, contact us at emma@happy-smoothie.com. You may also lodge a complaint with the French data protection authority, the CNIL, at www.cnil.fr.

9. Cookies

We use cookies to improve your browsing experience and personalize your experience on our website. For more information, please consult our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or unlawful processing.

11. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page with a clearly stated update date.

12. Contact

For any questions or requests relating to data protection, contact us at:

• Email: emma@happy-smoothie.com

• Postal address: 114 Rue de Saint-Quentin, 83100 Toulon, France

13. Additional Marketing Communications

As part of our personalized support, we may offer advice, recommendations, or commercial offers relating to nutrition, well-being, or exercise. These offers form an extension of your customer journey, including programs, challenges, and coaching.

Some recommendations may include products from the Herbalife Nutrition range.

Recommendations are made by an Independent Herbalife Distributor.

This website is not operated by, affiliated with, or sponsored by Herbalife Nutrition.

You may opt out of all marketing communications at any time by contacting us at emma@happy-smoothie.com.

This Privacy and Cookie Policy was last updated on: April 24, 2025.